Issues with the burned discs / discs failure rate

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

Some people encountered high failure rates while duplicating discs, but I can assure you in 99% of the cases, it is not a duplicator fault. So here are a few tips and tricks that you can use while duplicating :

-          Check your burning speed for the disc type you want to copy. Our recommendations are 24x for CD’s (16x if you copy an audio CD), and 8x for DVD (if media is 16x, if not, 4x)

-          Check your media type (low cost unbranded media have a high failure rate directly from the factory, because they don’t comply to any quality standards, so many discs can come damaged from the factory)

-          If you encountered a high failure rate on a brand of discs, lower the burning speed and do a tryout. You will notice the disc burning jobs won’t fail.

-          If you did that and still got fails, you can open your duplicator’s case and check the cables from all the drives, plus controller (sometimes, due to transportation, the cable plugs might move a bit from their initial place, and the result is an imperfect contact, which can drop from time to time, causing data loss when you burn with those drives) . Simply push them firmly and then try again.

However, if these advices didn’t help, please contact our tech support at any time, by e-mail, Online or phone :

-          E-mail : techsupport@duplicator4all.com

-          Phone : 0800.066.4559 (UK TollFree number)

-          Online : simply go to www.duplicator4all.com and click on “Live Support” on the left side